Since we had rebooted to start fresh, a good 10-minute process because of our physical hardware, we knew there were not any updates being processed at this point, and the log was not reporting correctly. Essentially what we found in that log file was that the system thought th ere were updates that were still being processed. Sometimes I forget to write down exact phrasing. Being at a customer site, I am only able to paraphrase what we found in the log, and not provide screenshots of the log itself. Normally I would grab all the details and be as specific as possible on what I’m looking through. The CBS is the Component Based Servicing log and it contains information on components when they get installed or uninstalled during updates and is a good place to start investigating update errors. Our main issue was receiving the error that "This Update is not applicable to this computer." We verified the updates did apply to our machine and looked through our C:\Windows\Logs\CBS.log file for clues. As part of our troubleshooting, we had also disabled the installed virus scan to ensure it was not getting in the way. This customer mainly ran updates through WSUS as a standard practice but had downloaded the installers for these KBs as part of troubleshooting the issue. MSI files and through Windows Software Update Services ( WSUS ). The o ther node updated normally and installing the patches on the problem machine was attempted by both running the. We had one node of a physical two node Server 2008 R2 cluster which would not accept four updates: KB4474419, KB4516046, KB4507456, and KB4516065. I had a customer who was having one of those litterbox moments and needed help so they could get back to petting kittens. Sometimes those duties bring on tasks, like cleaning a litterbox or figuring out why patches won’t apply to some of your servers. Sometimes those duties are fun, and everything works perfectly, like playing with kittens or patches apply ing smoothly. Hello everyone! My name is Mike Kammer, and I'm a Platforms PFE with Microsoft, dealing with all versions of Windows Server, and other duties as assigned.
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